Digital Workers
A role, not a task
A Digital Worker is a named function inside your business — inputs, tools, decision authority, actions and outputs defined the way you'd define a hire — run by an agent architecture instead of a person.
What a Digital Worker is
The same seven parts, every time
Every Digital Worker DBAI deploys is described the same way, so the pattern is checkable and repeatable rather than a different pitch for every role. This is the frame Erica is built from, and the frame every worker DBAI ships after her instantiates.
- 01ROLE
- A defined function inside the business — not a single task, not a single reply. Owns a process end to end.
- 02INPUTS
- Documents, emails, forms, system records and API payloads — structured and unstructured data, read the way a person would read it.
- 03TOOLS
- Your existing systems, connected via API, browser interaction or direct database access — no wholesale replacement required.
- 04DECISIONS
- Every step weighed against your business rules and the current state of the process, not a static script that stops at the first exception.
- 05ACTIONS
- API calls, data entry, document generation and workflow steps, carried out directly in the systems you already run.
- 06APPROVALS
- Runs in review mode until it earns autonomy, then escalates to a person whenever a decision needs judgment a script can't supply.
- 07OUTPUTS
- Finished work, plus a full decision log — what data was used, what rule applied, why every action happened.
Not an agent. Not an automation. Both, deployed.
How a Digital Worker relates to the other two
An AI Agent is the architecture: perception, reasoning and execution, built to own a process. An Automation is a pipeline: a trigger, a sequence of steps, and a result written back to a system of record. A Digital Worker is what you get when that architecture is assigned an ongoing role in your business — named, scoped, supervised and measured the way any new hire would be — running on the same architecture AI Agents describes, and able to trigger or absorb the pipelines AI Automation builds.
How one gets deployed and supervised
Onboarded like a hire, not switched on like a feature
- 01
DESCRIBE
Define the work in plain language.
- 02
TEST & REFINE
Review mode — you evaluate every decision before it acts.
- 03
DEPLOY & IMPROVE
Runs autonomously with full audit trails and feedback.
The worked example
Meet Erica
Erica is DBAI's flagship Digital Worker — the seven-part frame above, fully instantiated: a named role, a defined set of inputs and tools, and a working decision and approval model, running in production today.
Related
Bring us the role you keep having to staff around.
We'll show you whether it's a Digital Worker's job — and what the seven parts look like for your business.
Book a Discovery Call