Your company already answered that.

The answer exists. Finding it is the work.

Company knowledge rarely disappears all at once. It spreads across conversations, inboxes and code until finding the answer takes longer than asking the question again. Search returns material to read; the team still has to reconstruct what happened.

From scattered records to a supported answer.

Ingest, distill, retrieve and answer form a continuous path from source material to cited synthesis.

1. 01

   Read

   Workers and scheduled syncs bring approved Slack, email and GitHub material into the system. The supplied build describes edit and deletion handling and code chunking at function boundaries.

2. 02

   Condense

   Distill a thread into its question, summary, resolution and references. Filter low-signal material before indexing it.

3. 03

   Find

   Combine meaning-based and keyword retrieval, source routing and recency signals to find the records relevant to the question.

4. 04

   Cite or acknowledge the gap

   Synthesize an answer with references to the supporting record. If the material does not support an answer, say so.

The citation is part of the answer.

A response is more useful when the reader can follow it back to the discussion or change that supports it. That is the product’s design rule, paired with an explicit acknowledgement when the available evidence is insufficient.

Every stage ends with something to inspect.

The published delivery process uses eight stages with visible checks, from read-only access scoping to an evaluation on fifteen of the team’s own questions. These are acceptance checks for a deployment, not reported results from an unnamed client.

1. 01

   Access & scope

   Agree the read-only permissions and what stays outside the index.

2. 02

   Foundation

   Verify repeatable migrations, a source registry and resumable ingestion.

3. 03

   First source & search

   Search the team’s own material before adding more sources.

4. 04

   Live chat ingestion

   Watch a thread become searchable, then check how an edit changes the entry.

5. 05

   Email

   Review the noise filter’s decisions before the full backfill.

6. 06

   Answers, assistant & API

   Inspect a cross-system answer and test a question the record cannot answer.

7. 07

   The team’s app

   Check access and usability on a phone and a laptop.

8. 08

   Accuracy & handover

   Score fifteen real questions, report the misses and hand over the runbook.

Keep the source close to the conclusion.

A knowledge product organized around traceability: a question leads to relevant records, an answer points back to them, and the team can inspect the sources and the system’s status.

The same memory, in more than one interface

Web, REST API and MCP access make the retrieval layer available to people and compatible assistants. New source integrations still need connector work, permission design and validation. The shared pipeline gives that work a consistent destination.

A defined build. A flat operating fee.

The published standard offer covers three source systems. Pricing checked September 11, 2026.

Model and embedding usage is billed at cost. Additional connectors are quoted per system. View current pricing ↗